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Question: My iphone 6s+ is dropping calls and phone calls sound like they are underwater frequently. Calls must be repeatedly made before a good connection is obtained. This happens on wifi mostly. It started last week after I updated to the latest IOS. Help?

iOS calls on iPhone are distorted after update.

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Nov 14, 2017 8:39 AM in response to Jimloveiv In response to Jimloveiv

Check and see if there is a carrier settings update for your phone.


Also, try to determine if the problem occurs on all wifi networks or just one. If it is just one, see if there is a firmware update for that router.


If you are not on iOS 11.1, update to that version.

Nov 14, 2017 8:39 AM

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Question: My iphone 6s+ is dropping calls and phone calls sound like they are underwater frequently. Calls must be repeatedly made before a good connection is obtained. This happens on wifi mostly. It started last week after I updated to the latest IOS. Help?