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Question:

Question: Mail and contacts do not start

Mail and contacts do not start.

SandboxViolation: Contacts(3445) allow mach-register com.apple.AddressBook.AddressBookApplicationFrameworkIPC

Violation: allow mach-register com.apple.AddressBook.AddressBookApplicationFrameworkIPC

Process: Contacts [3445]

Path: /Applications/Contacts.app/Contents/MacOS/Contacts

Load Address: 0x10d21c000

Identifier: com.apple.AddressBook

Version: 1756.20 (10.0)

Code Type: x86_64 (Native)

Parent Process:
launchd [1]

Responsible: /Applications/Contacts.app/Contents/MacOS/Contacts [3445]

User ID: 1001


Date/Time: 2017-11-14 18:12:40.042 GMT+3

OS Version: Mac OS X 10.12.6 (16G1036)

Report Version:
8


Thread 0 (id: 150665):

0
libsystem_kernel.dylib 0x00007fffe7d4b34a mach_msg_trap + 10

1
libxpc.dylib 0x00007fffe7e724cf xpc_pipe_routine + 232

2
libxpc.dylib 0x00007fffe7e72359 _xpc_interface_routine + 164

3
libxpc.dylib 0x00007fffe7e79445 bootstrap_check_in3 + 134

4
libxpc.dylib 0x00007fffe7e793ad bootstrap_check_in + 42

5
CoreFoundation 0x00007fffd24aa1ab __CFMessagePortCreateLocal + 475

6
CoreFoundation 0x00007fffd24cbd78 CFMessagePortCreateLocal + 24

7
Contacts 0x000000010d21f290

8
Contacts 0x000000010d23c8bc

9
CoreFoundation 0x00007fffd24b445c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12

10
CoreFoundation 0x00007fffd24b435b _CFXRegistrationPost + 427

11
CoreFoundation 0x00007fffd24b40c2 ___CFXNotificationPost_block_invoke + 50

12
CoreFoundation 0x00007fffd2471523 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1827

13
CoreFoundation 0x00007fffd247055c _CFXNotificationPost + 604

14
Foundation 0x00007fffd3e95677 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66

15
AppKit 0x00007fffcff8a696 -[NSApplication finishLaunching] + 327

16
AppKit 0x00007fffcff8a148 -[NSApplication run] + 267

17
AppKit 0x00007fffcff54e0e NSApplicationMain + 1237

18
libdyld.dylib 0x00007fffe7c24235 start + 1

19
Contacts 0x0000000000000001


Thread 1 (id: 150686):

0
libsystem_kernel.dylib 0x00007fffe7d5344e __workq_kernreturn + 10

1
libsystem_pthread.dylib 0x00007fffe7e3d07d start_wqthread + 13


Thread 2 (id: 150687):

0
libsystem_kernel.dylib 0x00007fffe7d5344e __workq_kernreturn + 10

1
libsystem_pthread.dylib 0x00007fffe7e3d07d start_wqthread + 13


Thread 3 (id: 150688):

0
libsystem_kernel.dylib 0x00007fffe7d5344e __workq_kernreturn + 10

1
libsystem_pthread.dylib 0x00007fffe7e3d07d start_wqthread + 13


Thread 4 (id: 150698):

0
libsystem_kernel.dylib 0x00007fffe7d5344e __workq_kernreturn + 10

1
libsystem_pthread.dylib 0x00007fffe7e3d07d start_wqthread + 13


Thread 5 (id: 150699):

0
libsystem_kernel.dylib 0x00007fffe7d5344e __workq_kernreturn + 10

1
libsystem_pthread.dylib 0x00007fffe7e3d07d start_wqthread + 13

2 0x73006c0061007000


Thread 6 (id: 150700):

0
libsystem_kernel.dylib 0x00007fffe7d5344e __workq_kernreturn + 10

1
libsystem_pthread.dylib 0x00007fffe7e3d07d start_wqthread + 13


Binary Images:

0x10d21c000 - 0x10d2bbfff
com.apple.AddressBook (10.0 - 1756.20) <23316028-e9f7-3179-b219-beca09cc29bf> /Applications/Contacts.app/Contents/MacOS/Contacts

0x7fffcff4f000 - 0x7fffd0d28ff3
com.apple.AppKit (6.9 - 1504.83.101) <f253a5ac-a504-3348-8611-6ad96e47746c> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x7fffd2417000 - 0x7fffd28b0ff7
com.apple.CoreFoundation (6.9 - 1349.8) <09ed473e-5de8-307f-b55c-16f6419236d5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x7fffd3e8f000 - 0x7fffd4235fff
com.apple.Foundation (6.9 - 1349.91) <a37cb4ec-0730-3dd6-9358-60491bf40ef2> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x7fffe7c1f000 - 0x7fffe7c24ffb
libdyld.dylib (433.5) <83a214cd-aae5-3ecd-85ac-b5e44fa4f37d> /usr/lib/system/libdyld.dylib

0x7fffe7d39000 - 0x7fffe7d5bff7
libsystem_kernel.dylib (3789.71.6) <5f3c87fd-a59c-390a-b0f0-26c831200fbd> /usr/lib/system/libsystem_kernel.dylib

0x7fffe7e3a000 - 0x7fffe7e44ff7
libsystem_pthread.dylib (218.60.3) <b8fb5e20-3295-39e2-b5eb-b464d1d4b104> /usr/lib/system/libsystem_pthread.dylib

0x7fffe7e6d000 - 0x7fffe7e96ff7
libxpc.dylib (972.70.1) <bf896df0-d8e9-31a8-a4b3-01120bfeee52> /usr/lib/system/libxpc.dylib


MetaData: {"build":"Mac OS X 10.12.6 (16G1036)","action":"allow","target":["com.apple.AddressBook.AddressBookApplica tionFrameworkIPC"],"hardware":"Mac","platform_binary":"yes","profile":"unknown", "process":"Contacts","op":"mach-register"}




SQLite error 14 (extended: 14) - unable to open database file: setting PRAGMA cache_size


[+[MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:]] SQLite error 14: setting PRAGMA cache_size

MacBook Pro, macOS Sierra (10.12.6), null

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Nov 14, 2017 8:41 AM in response to Ivan_j In response to Ivan_j

If this is a normal user account and not the server sessions of mail and contacts, I would be interested if any of these things have a positive effect.


rm -rf ~/Libraray/Caches/*

rm -rf ~/Libraray/Saved Application State/*


If the effected user is connecting to a file share for home directories I will remove all those connections from the file server while the user is logged out.


This consistently works in my environment.

Nov 14, 2017 8:41 AM

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Nov 15, 2017 4:30 AM in response to Ivan_j In response to Ivan_j

I have had these symptoms before. I would also look into Library/Appliction Support/Addressbook


I have found that something use to lock up in that area and I would see many 0 size files each with a timestamp of when I tried to login.


I would clear out all those files and try again.

If that didn't work I would throw out all the databases in ~/Library/Accounts and make sure nothing is in system preferences-->Accounts


Set-up new accounts. If the email is configured for imap and not pop your mail will get re-downloaded (provided all the mail is stored on the server and not deleted on a schedule)


Ben

Nov 15, 2017 4:30 AM

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User profile for user: Ivan_j

Question: Mail and contacts do not start