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Question: Email attachments not there after High Sierra upgrade

I had two roof contractors send me emails with contracts attached today, but neither email is showing the attachments. Any idea how to fix this?

Mac mini, macOS High Sierra (10.13.1)

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Nov 17, 2017 5:17 PM in response to schoodle In response to schoodle

Hey schoodle!

I hear you're having some trouble viewing attachments in your email. No problem, let's see if we can get to the bottom of this. The first thing I want to be sure is that you're using the native Mail client provided on your Mac mini, because any issues you have with mail in a browser would need to be supported by the host of your mail domain. If you're using the native Mail app, check this out to make sure everything is being done properly: View, save, or delete email attachments - Apple Support

If you're already doing it that way, try rebuilding the mailbox these emails are stored in (which should default to your inbox): Rebuild mailboxes - Apple Support

Let me know how that goes so we can keep working on it if you still can't view those attachments. Cheers!

Nov 17, 2017 5:17 PM

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Question: Email attachments not there after High Sierra upgrade