EtreCheck version: 3.4.6 (460)
Report generated 2017-11-15 15:49:35
Download EtreCheck from https://etrecheck.com
Runtime: 2:05
Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Computer is restarting
Description:
Imac is restarting and crashing
Hardware Information: β
iMac (27-inch, Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac12,2
1 3.4 GHz Intel Core i7 (i7-2600) CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Handoff/Airdrop2: not supported
Wireless:
en1: 802.11 a/b/g/n
iCloud Quota: 40.06 GB available
Video Information: β
AMD Radeon HD 6970M - VRAM: 1 GB
iMac 2560 x 1440
Disk Information: β
ST31000528AS disk0: (1 TB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) /
[Startup]: 999.35 GB (853.83 GB free)
Recovery HD (disk0s3 - Journaled HFS+) <not mounted>
[Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
()
USB Information: β
USB20Bus
Apple Inc. FaceTime HD Camera (Built-in)
hub_device
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
USB20Bus
hub_device
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information: β
Apple Inc. thunderbolt_bus
System Software: β
macOS High Sierra
10.13.1 (17B48) - Time since boot: less than an hour
Gatekeeper: β
Mac App Store and identified developers
System Launch Agents: β
[not loaded] 9 Apple tasks
[loaded] 177 Apple tasks
[running] 102 Apple tasks
System Launch Daemons: β
[not loaded] 36 Apple tasks
[loaded] 182 Apple tasks
[running] 113 Apple tasks
Launch Agents: β
[loaded] com.oracle.java.Java-Updater.plist (? 6b4990f2 72ac4dde - installed 2017-09-15) [Lookup]
Launch Daemons: β
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 564efddb - installed 2017-10-20) [Lookup]
[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-11-08)
[loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-10-05) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e a77a86d3 - installed 2012-11-05) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-07-22) [Lookup]
User Launch Agents: β
[loaded] com.bittorrent.BitTorrent.plist (BitTorrent, Inc - installed 2017-08-14) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-10-05) [Lookup]
[loaded] com.spotify.webhelper.plist (Spotify - installed 2015-04-20) [Lookup]
Internet Plug-ins: β
JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2017-09-15) Check version
FlashPlayer-10.6: 27.0.0.183 (installed 2017-10-27) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-10-25)
Flash Player: 27.0.0.183 (installed 2017-10-27) Outdated! Update
AmazonMP3DownloaderPlugin101737: AmazonMP3DownloaderPlugin 1.0.17 (installed 2012-12-13) [Lookup]
SharePointBrowserPlugin: 14.6.9 (installed 2016-10-21) [Lookup]
Unity Web Player: UnityPlayer version 3.5.6f4 (installed 2012-09-24) [Lookup]
Silverlight: 5.1.40728.0 (installed 2017-08-14) [Lookup]
MeetingJoinPlugin: Unknown (installed 2015-03-17) [Lookup]
iPhotoPhotocast: 7.0 (installed 2013-04-23)
3rd Party Preference Panes: β
Flash Player (installed 2017-10-20) [Lookup]
Java (installed 2017-09-15) [Lookup]
Time Machine: β
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 145.52 GB
Destinations:
My Book Ade [Local]
Total size: 999.86 GB
Total number of backups: 45
Oldest backup: 21/07/2016, 09:25
Last backup: 19/11/2016, 11:35
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 145.52 GB X 3)
Top Processes by CPU: β
8%
mds
4%
kernel_task
2%
WindowServer
2%
mdworker
1%
mds_stores
Top Processes by Memory: β
921 MB kernel_task
246 MB Google Chrome Helper
188 MB Google Chrome
164 MB Google Chrome Helper
115 MB photoanalysisd
Top Processes by Network Use: β
Input Output Process name
7 KB 14 KB apsd
14 KB 5 KB cloudd
11 KB 6 KB mDNSResponder
522 B 354 B netbiosd
0 B 72 B SystemUIServer
Top Processes by Energy Use: β
5.32 mds
4.76 WindowServer
1.80 makewhatis
1.20 mds_stores
Virtual Memory Information: β
12.15 GB
Available RAM
9.90 GB
Free RAM
3.85 GB
Used RAM
2.25 GB
Cached files
0 B Swap Used
Software installs (last 30 days): β
Adobe Flash Player:
(installed 2017-10-27)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): β
2017-11-15 15:43:05 Last shutdown cause: -128 - Unknown