Can you please advise me how to resolve this issue?

Try the tips in the link below.

Get help with over-the-air iOS updates - Apple Support

See here: https://support.apple.com/en-us/HT202039. By the way, your question had nothing to do with this thread. It would have been better to start your own thread.

How much memory do you have available on the phone?

Hi

I no longer want to pay $11.99 for apple music. Please cancel my subscription