Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.


Question: Cannot login in to Apple TV.

I am trying to login in to one of the AppleTVs in my home but I get this message:

"Unable to sign in"

The account name or password was incorrect. Please try again. I have done that several times and each time I get a verification email with a 6 digital number that I am supposed to use but there isn't anywhere to enter that number with this appleTV. All other AppleTVs (1-4k, 3-Original versions) are currently working.

What to do now?

Windows 10, iTunes

Posted on


Page content loaded

Nov 14, 2017 2:49 PM in response to Willard527 In response to Willard527

Hi. Try the method in this link: Re: appleTV keeps asking for appleID, password and authentication code circularly. Note that you use Settings on your trusted device to request the code, instead of waiting for it.

Nov 14, 2017 2:49 PM

Reply Helpful
User profile for user: Willard527

Question: Cannot login in to Apple TV.