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Question: i cannot sign in to my apple iphone 6

i got an update on my phone. it said update was successful but when i tried to continue it would not let me sign. i have changed the password but still cannot sign it. what can i do?

iPhone 6

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Nov 15, 2017 10:55 AM in response to benjiallman1981 In response to benjiallman1981

Hey benjiallman1981,

I can see from your post that you're unable to sign into your iCloud Account on your iPhone 6 after updating to the latest iOS. I see you also changed your password but were still unsuccessful. Having access to your account is essential to getting the most from your Apple devices and I'd like to do all I can to help with this. To be sure we address this properly, could you let us know what error or message if any you received when you attempted to sign in? This could let us know how to best proceed. Also, does restarting your iPhone help?

This link below can also offer some information to help with signing into your iCloud account.

Get help with iCloud

Let us know if this helps.


Nov 15, 2017 10:55 AM

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Question: i cannot sign in to my apple iphone 6