You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ACPI\VEN_BCM

HI People ... Just installed via boot camp (2nd time) Windows 10 pro ver-1709 on my iMac late 2015 Retina 16gb ram , 1Tb fusion drive iMac ... I cant find a driver for this hardware device ACPI\VEN_BCM can any one help!! Tried all the options at this stage reloaded windows updated boot camp etc etc etc. Great if you can help

Windows 10

Posted on Nov 14, 2017 1:09 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2017 6:15 PM

Loner T,


So, the latest is that I pointed to the $WinPEDriver$ folder via Unknown Device Properties > Update Driver > Browse my computer for driver software > Let me pick from a list of available drivers on my computer > Bluetooth > Have Disk > Browse > ...AppleBluetoothBroadcom64 > AppleBTBC.inf (dated 9/8/2015 3:20 PM) > Open > OK > highlighted the Apple Broadcom Built-in Bluetooth listing > Next > yes to warning > and get a message that "Windows has succesfully updated your drivers" and it calls it Apple Broadcom Built-in Bluetooth.


But, there is an exclamation mark over the new Bluetooth icon in the Device Manager. Drilling into that it says " This device cannot start. (Code 10) The specified request is not a valid operation for the target device." In Events it says "Device ACPI\BCM238D\1 requires further installation.". I cannot see a difference in operation of my BT Apple Magic Keyboard or Apple Magic Trackpad 2 with or without this attempted installation and a restart of the computer. I'm not sure that it REALLY used the AppleBTBC.inf I pointed to as the driver date is still 7/31/2015 version 6.0.6100.0.


Bob

17 replies
Sort By: 
Question marked as Top-ranking reply

Dec 7, 2017 6:15 PM in response to Loner T

Loner T,


So, the latest is that I pointed to the $WinPEDriver$ folder via Unknown Device Properties > Update Driver > Browse my computer for driver software > Let me pick from a list of available drivers on my computer > Bluetooth > Have Disk > Browse > ...AppleBluetoothBroadcom64 > AppleBTBC.inf (dated 9/8/2015 3:20 PM) > Open > OK > highlighted the Apple Broadcom Built-in Bluetooth listing > Next > yes to warning > and get a message that "Windows has succesfully updated your drivers" and it calls it Apple Broadcom Built-in Bluetooth.


But, there is an exclamation mark over the new Bluetooth icon in the Device Manager. Drilling into that it says " This device cannot start. (Code 10) The specified request is not a valid operation for the target device." In Events it says "Device ACPI\BCM238D\1 requires further installation.". I cannot see a difference in operation of my BT Apple Magic Keyboard or Apple Magic Trackpad 2 with or without this attempted installation and a restart of the computer. I'm not sure that it REALLY used the AppleBTBC.inf I pointed to as the driver date is still 7/31/2015 version 6.0.6100.0.


Bob

Reply

Nov 21, 2017 11:53 AM in response to habby1

In Windows 10, under Driver Details the Compatible Ids Property claims:


ACPI\apple-usb-blth

apple-usb-blth


So, I believe this to be part of the Bluetooth hardware installation but pointing to the Broadcomm drivers from Apple has not helped me either yet. This is for a late 2015 iMac 27".


Bob

Reply

Dec 7, 2017 10:50 AM in response to gptbob

In this version, I see the following...


<Name>Apple Built-in Bluetooth


<InfName>AppleBT.inf</InfName>


<Class>Bluetooth</Class>

<ClassGUID>{e0cbf06c-cd8b-4647-bb8a-263b43f0f974}</ClassGUID>


<CatalogFile>AppleBT.CAT</CatalogFile>


<Provider> "Apple Inc."</Provider>

<DriverVer>03/01/2010, 3.0.0.5</DriverVer>


<ServiceBinary>applebt.sys</ServiceBinary>


<HardwareID></HardwareID>


<isX64>no</isX64>


</Name>

<Name>Apple Built-in Bluetooth


<InfName>AppleBT64.inf</InfName>


<Class>Bluetooth</Class>

<ClassGUID>{e0cbf06c-cd8b-4647-bb8a-263b43f0f974}</ClassGUID>


<CatalogFile>AppleBT64.CAT</CatalogFile>


<Provider>"Apple Inc."</Provider>

<DriverVer>03/01/2010, 3.0.0.5</DriverVer>


<ServiceBinary>applebt.sys</ServiceBinary>


<HardwareID></HardwareID>


<isX64>yes</isX64>


</Name>

<Name>Apple Broadcom Built-in Bluetooth


<InfName>AppleBTBC.inf</InfName>


<Class>Bluetooth</Class>

<ClassGUID>{e0cbf06c-cd8b-4647-bb8a-263b43f0f974}</ClassGUID>


<CatalogFile>AppleBTBC.CAT</CatalogFile>


<Provider>"Apple Inc."</Provider>

<DriverVer>07/31/2015,6.0.6100.0</DriverVer>


<ServiceBinary>AppleBtBc.sys</ServiceBinary>


<HardwareID></HardwareID>


<isX64>yes</isX64>


</Name>

<Name>Bluetooth Driver Management Service

<InfName>BtwSerialBus-dev.inf</InfName>


<Class>System</Class>

<ClassGUID>{4D36E97D-E325-11CE-BFC1-08002BE10318}</ClassGUID>

<CatalogFile>btwserialbus-devx64.cat</CatalogFile>


<Provider>Broadcom</Provider>

<DriverVer>07/17/2015,12.0.1.700</DriverVer>


<ServiceBinary>btwampfl.sys</ServiceBinary>


<HardwareID></HardwareID>


<isX64>yes</isX64>


</Name>


Also, in $WinPEDriver$, there is a directory called AppleBluetoothBroadcom64 which has the same .inf file entry as Apple Broadcom Built-in Bluetooth in the .XML file.


Can you try to install this manually by pointing to the directory in $WinPEDriver$?

Reply

Dec 7, 2017 4:51 PM in response to Loner T

Hello Loner T,


iMac 17,1 with identical BT package list you posted (please see below). I'll check out $WinPEDriver$ next.



</Name>

<Name>Bluetooth Driver Management Service

<InfName>BtwSerialBus-dev.inf</InfName>

<Class>System</Class>

<ClassGUID>{4D36E97D-E325-11CE-BFC1-08002BE10318}</ClassGUID>

<CatalogFile>btwserialbus-devx64.cat</CatalogFile>

<Provider>Broadcom</Provider>

<DriverVer>07/17/2015,12.0.1.700</DriverVer>

<ServiceBinary>btwampfl.sys</ServiceBinary>

<HardwareID></HardwareID>

<isX64>yes</isX64>

</Name>



Model Name: iMac

Model Identifier: iMac17,1

Processor Name: Intel Core i7

Processor Speed: 4 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 8 MB

Memory: 32 GB

Boot ROM Version: IM171.0110.B00

SMC Version (system): 2.34f2


<Name>Apple Built-in Bluetooth

<InfName>AppleBT.inf</InfName>

<Class>Bluetooth</Class>

<ClassGUID>{e0cbf06c-cd8b-4647-bb8a-263b43f0f974}</ClassGUID>

<CatalogFile>AppleBT.CAT</CatalogFile>

<Provider> "Apple Inc."</Provider>

<DriverVer>03/01/2010, 3.0.0.5</DriverVer>

<ServiceBinary>applebt.sys</ServiceBinary>

<HardwareID></HardwareID>

<isX64>no</isX64>

</Name>

<Name>Apple Built-in Bluetooth

<InfName>AppleBT64.inf</InfName>

<Class>Bluetooth</Class>

<ClassGUID>{e0cbf06c-cd8b-4647-bb8a-263b43f0f974}</ClassGUID>

<CatalogFile>AppleBT64.CAT</CatalogFile>

<Provider>"Apple Inc."</Provider>

<DriverVer>03/01/2010, 3.0.0.5</DriverVer>

<ServiceBinary>applebt.sys</ServiceBinary>

<HardwareID></HardwareID>

<isX64>yes</isX64>

</Name>

<Name>Apple Broadcom Built-in Bluetooth

<InfName>AppleBTBC.inf</InfName>

<Class>Bluetooth</Class>

<ClassGUID>{e0cbf06c-cd8b-4647-bb8a-263b43f0f974}</ClassGUID>

<CatalogFile>AppleBTBC.CAT</CatalogFile>

<Provider>"Apple Inc."</Provider>

<DriverVer>07/31/2015,6.0.6100.0</DriverVer>

<ServiceBinary>AppleBtBc.sys</ServiceBinary>

<HardwareID></HardwareID>

<isX64>yes</isX64>

</Name>


</Name>

<Name>Bluetooth Driver Management Service

<InfName>BtwSerialBus-dev.inf</InfName>

<Class>System</Class>

<ClassGUID>{4D36E97D-E325-11CE-BFC1-08002BE10318}</ClassGUID>

<CatalogFile>btwserialbus-devx64.cat</CatalogFile>

<Provider>Broadcom</Provider>

<DriverVer>07/17/2015,12.0.1.700</DriverVer>

<ServiceBinary>btwampfl.sys</ServiceBinary>

<HardwareID></HardwareID>

<isX64>yes</isX64>

</Name>

Reply

ACPI\VEN_BCM

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.