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Question: Apple Watch

I received my box for my Apple Watch to send it in and get fix problem is that my screen is cracked I can’t remvoe the password and is already unpaired

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Hi


If your Apple Watch is unpaired according to your iPhone, but not according to your Apple Watch and if you also cannot interact with your Apple Watch due to a damaged screen, then follow these steps to unpair and erase it:


  • On a computer, using a web browser, go to iCloud.com and sign in with your Apple ID and password.
  • Go to Find My iPhone.
  • Select All Devices, then click on your Apple Watch.
  • Click Erase Apple Watch > select Next until the watch is erased.
  • Click X next to your Apple Watch.


More information:

About Activation Lock on your Apple Watch - Apple Support

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Question marked as Apple Recommended

Nov 14, 2017 4:26 PM in response to Moxxah17 In response to Moxxah17

Hi


If your Apple Watch is unpaired according to your iPhone, but not according to your Apple Watch and if you also cannot interact with your Apple Watch due to a damaged screen, then follow these steps to unpair and erase it:


  • On a computer, using a web browser, go to iCloud.com and sign in with your Apple ID and password.
  • Go to Find My iPhone.
  • Select All Devices, then click on your Apple Watch.
  • Click Erase Apple Watch > select Next until the watch is erased.
  • Click X next to your Apple Watch.


More information:

About Activation Lock on your Apple Watch - Apple Support

Nov 14, 2017 4:26 PM

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Question: Apple Watch