My payment details keep getting declined on App Store

Question

My payment details keep getting declined on App Store

My payment details keep getting declined , I only want to download something I have already purchased previously so why do I need to provide payment details anyway . It’s not that there’s insufficient funds in the bank and I’ve not purchased anything in last few weeks anyway

Posted on Nov 14, 2017 2:32 PM

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Answer 1

Rysz

Level 8

44,391 points

Nov 15, 2017 7:21 AM in response to sallymiller60

“Declining” usually comes from your bank, so you might want to contact them.

Normally, every Account needs to have a valid payment method, even for free apps or updates. You can, however, change your payment method to None. You will not be able to do this if there’s an outstanding balance in your account.

Find out why you can't change your payment or credit card information to None in the iTunes Store, App Store, iBooks Store, or Mac App Store.

https://support.apple.com/en-gb/HT203905

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