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Question: Apple Watch can’t track heart rate during run

Data unavailable for a run with Apple Watch

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Hi


The heart rate chart is not displayed if insufficient data has been recorded.


The following steps may help:


On your iPhone, in the Watch app, go to: My Watch (tab) > Privacy > if they are not already enabled, turn on Heart Rate and Fitness Tracking.


On your iPhone, in the Watch app, go to: My Watch (tab) > Workout > turn off Workout Power Saving Mode.


Otherwise, note that Apple advises that, even under ideal conditions, Apple Watch may not be able to record a reliable heart rate reading every time for everybody.


For the best performance from the heart rate sensor during workouts, ensure that you wear your Apple Watch snugly (but not too tightly) on the top of your wrist. Apple suggests that you consider tightening the band before starting a workout and loosening it again afterwards:


Wearing your Apple Watch - Apple Support


The sensor is likely to give better results for workouts that involve rhythmic (eg running) rather than irregular (eg boxing) movements. Other issues that can impact sensor performance include skin perfusion (which can also vary, depending on ambient temperature) and wrist tattoos:



For any workouts that involve flexing your wrists (such as when lifting weights, for example), it may help to move your watch a little higher up your arm, away from the flexing joint.


It may also help to check that the back of your Apple Watch is clean (along with your wrist, which I'm sure is the case):


Cleaning your Apple Watch - Apple Support


If you continue to experience issues with recording your heart rate during workouts, then, for more consistent readings, you may wish to consider pairing an external heart rate monitor / Bluetooth chest strap to your Apple Watch:


Use Bluetooth accessories with your Apple Watch - Apple Support


If you are concerned about a possible hardware defect with your Apple Watch, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


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Nov 14, 2017 5:18 PM in response to sesha sai srivatsav In response to sesha sai srivatsav

Hi


The heart rate chart is not displayed if insufficient data has been recorded.


The following steps may help:


On your iPhone, in the Watch app, go to: My Watch (tab) > Privacy > if they are not already enabled, turn on Heart Rate and Fitness Tracking.


On your iPhone, in the Watch app, go to: My Watch (tab) > Workout > turn off Workout Power Saving Mode.


Otherwise, note that Apple advises that, even under ideal conditions, Apple Watch may not be able to record a reliable heart rate reading every time for everybody.


For the best performance from the heart rate sensor during workouts, ensure that you wear your Apple Watch snugly (but not too tightly) on the top of your wrist. Apple suggests that you consider tightening the band before starting a workout and loosening it again afterwards:


Wearing your Apple Watch - Apple Support


The sensor is likely to give better results for workouts that involve rhythmic (eg running) rather than irregular (eg boxing) movements. Other issues that can impact sensor performance include skin perfusion (which can also vary, depending on ambient temperature) and wrist tattoos:



For any workouts that involve flexing your wrists (such as when lifting weights, for example), it may help to move your watch a little higher up your arm, away from the flexing joint.


It may also help to check that the back of your Apple Watch is clean (along with your wrist, which I'm sure is the case):


Cleaning your Apple Watch - Apple Support


If you continue to experience issues with recording your heart rate during workouts, then, for more consistent readings, you may wish to consider pairing an external heart rate monitor / Bluetooth chest strap to your Apple Watch:


Use Bluetooth accessories with your Apple Watch - Apple Support


If you are concerned about a possible hardware defect with your Apple Watch, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


Nov 14, 2017 5:18 PM

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Nov 15, 2017 2:53 PM in response to sesha sai srivatsav In response to sesha sai srivatsav

So annoying!! When I walk the dog I get my heart rate data. Today I ran at lunch and did interval sprints and now it shows DATA UNAVAILABLE. I go into my other app (cardiogram) and it shows it varied throughout my workout so not sure why Apple watch can't get it right. Hope they can figure it out.

Nov 15, 2017 2:53 PM

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User profile for user: sesha sai srivatsav

Question: Apple Watch can’t track heart rate during run