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Question: My grandmothers messages Aren’t alerting her with new texts

How do I fix it?

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Nov 15, 2017 11:44 AM in response to Hannahbananas6 In response to Hannahbananas6

Hello Hannahbananas6,

Thank you for using Apple Support Communities. It's my understanding that your grandmother isn't receiving Messages notifications on her iPhone. I'm happy to help.

First, check the sound settings in Settings > Sounds. If the issue persists, use the steps in the section "If you don't see notifications for a specific app" in the resource below:
Use notifications on your iPhone, iPad, and iPod touch

If behavior continues, restart your iPhone. Restarting can resolve many unexpected behaviors.
Restart your iPhone, iPad, or iPod touch

Have a wonderful day!

Nov 15, 2017 11:44 AM

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Question: My grandmothers messages Aren’t alerting her with new texts