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Question: why can't i make calls?

i can receive calls but i cannot make them. it says calling and then it says call ended right away. how do i fix this??

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Nov 15, 2017 11:54 AM in response to tiffanyyy3 In response to tiffanyyy3

Hello tiffanyyy3!

Thanks for using the Apple Support Communities!

I see from your post that you're not able to make calls on your iPhone. Being able to stay connected is very important and I want to help guide you to a solution.

Take a look at the steps provided in this article called If you can‘t make or receive calls on your iPhone .
There are quite a few steps listed that can take some time to complete. I recommend setting some time aside to do it when you are able to.

For some of the steps, it is highly recommended that you create a backup of your iPhone's data before continuing. This article called How to back up your iPhone, iPad, and iPod touch provides step-by-step details on how to back up you iPhone's data if you need to.

I hope this information helps.

Kindest Regards

Nov 15, 2017 11:54 AM

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Question: why can't i make calls?