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Question: Why isn’t my Cellular Data working?

My cellular data is not working but everybody else on my carrier(same family plan) is working. Ever since I got new iPhone + it has not worked. I can only use WiFi. My sister got the 8+ the same day as me and hers works.

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Nov 15, 2017 12:31 PM in response to Matthewv316 In response to Matthewv316

Hi Matthewv316,

Congratulations on your new iPhone! I understand that you are unable to connect to cellular data. I know how important it is to be able to connect to and use the cellular data on your device. The following article has steps to take for this situation:

If you see No Service or Searching on your iPhone or iPad

Try out those steps and let me know if it helps.

Take care.

Nov 15, 2017 12:31 PM

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Question: Why isn’t my Cellular Data working?