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Question: my iphone8 plus will not pair with my plantronics and it does with my jambox and i have tried all the basic tricks: turned it on and off and slid the blur tooth on and off. it paired with my iphone 6

IBoth are new and work fine but not pairing.

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Nov 15, 2017 1:16 PM in response to Adin7576 In response to Adin7576

Greetings, Adin7576.

I see that one of your Bluetooth accessories won't pair with your iPhone 8 Plus. That accessory will pair with your iPhone 6, however. Good job on the troubleshooting you've already accomplished and I'm happy to help.

If you can‘t connect a Bluetooth accessory to your iPhone, iPad, or iPod touch -- Follow the steps provided in this support article.


Take care!

Nov 15, 2017 1:16 PM

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Question: my iphone8 plus will not pair with my plantronics and it does with my jambox and i have tried all the basic tricks: turned it on and off and slid the blur tooth on and off. it paired with my iphone 6