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Question: Apple id error

When I closed an email account and changed the id on my apple account, I found that the old id persisted on the iCloud tab in settings of the iPad. The accounts appear to have merged in some ways (same Gb) but I cannot verify the old account and photos will not sync to iPad. How do I resolve this and unify the account? The Name/id tab will not open in the iCloud setting.

iPad Mini Wi-Fi

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Yep that does it. Many thanks.

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Nov 15, 2017 5:52 AM in response to nodretap In response to nodretap

Do you see a sign out option on the iPad? Are you not able to access the sign out in Settings/Your Name/iCloud?

Try a forced restart.

Reset Device

Reset – iPhone 7

Hard reset

Apple ID email address or password - What to do after you change

Nov 15, 2017 5:52 AM

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Question: Apple id error