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Question: i received email from Apple SecureApp and the address is supportapp@appleid.com. Is it fake, right?

i received email from Apple SecureApp and the address is supportapp@appleid.com. Is it fake, right?

iPhone 5s

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Yes.


It is a scam. Apple provide guidance in the documents below but the key factors are … A genuine message from Apple will always address you by your name or the name they know you by and that email will always come from an address that ends ‘@apple.com’.

It goes without saying that the grammar and spelling is always correct.

Never click on any links in a pop up or an email you suspect.

These are the Apple documents. What to do about phishing. https://support.apple.com/en-us/HT204759 … which also tells you where to forward the email.

How to identify scam mail https://support.apple.com/en-gb/HT201679

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Nov 15, 2017 1:03 AM in response to preedawan In response to preedawan

Yes.


It is a scam. Apple provide guidance in the documents below but the key factors are … A genuine message from Apple will always address you by your name or the name they know you by and that email will always come from an address that ends ‘@apple.com’.

It goes without saying that the grammar and spelling is always correct.

Never click on any links in a pop up or an email you suspect.

These are the Apple documents. What to do about phishing. https://support.apple.com/en-us/HT204759 … which also tells you where to forward the email.

How to identify scam mail https://support.apple.com/en-gb/HT201679

Nov 15, 2017 1:03 AM

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Question: i received email from Apple SecureApp and the address is supportapp@appleid.com. Is it fake, right?