Refund back from iTunes music

You cannot reach Apple directly through these columns as they are manned by volunteers, users, much like yourself. However, we can help you … but do be aware that although Apple usually treat requests sympathetically where a genuine mistake has occurred, refunds are not a right.

On your electronic receipt you will see an invitation to ‘Report a problem’. Report what you say here as your problem and Apple will contact you.

If for some reason you do not have a receipt, follow the instructions in this Apple document where a similar ‘Report a problem’ link is offered. https://support.apple.com/en-gb/ht204084

Where subscriptions are concerned, you should try to spend a few moments reviewing this document which explains how you can view, change or cancel them. https://support.apple.com/en-gb/HT202039

They may refund depending on circumstances, length of time and other factors.

It's best to start here:

http://www.apple.com/support/itunes/contact/