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Question: iPhone 7 camera stuck on "Preparing"

Sent some photos through the iPhone camera app. The photos went fine by email but now the camera app is stuck on a white screen that just says Preparing, and Cancel. Cancel does not work. Phone has been stuck for a day now, what do I do?


Thanks!

iPhone 7, iOS 11.1

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Answer:

Force restart your device:

On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.

Regards

Giulio

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Nov 15, 2017 2:52 AM in response to quinet2000 In response to quinet2000

Force restart your device:

On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.

Regards

Giulio

Nov 15, 2017 2:52 AM

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Question: iPhone 7 camera stuck on "Preparing"