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Question:

Question: i forgot my security answer and apple wont let me reset the questions

I went to sign in to applied.apple.com and I entered my ID and password, then it asked me to answer my security questions and it wouldn’t take my answers. I tried to reset my questions, but it said they don’t have enough information to do that. I kept trying to answer the questions, and now it says I’ve tried too many times and it won’t let me try anymore.

Now what do I do?

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Nov 15, 2017 7:25 AM in response to LAE1227 In response to LAE1227

Try contacting Support in the country where you are (and which is therefore the country on your account) and see if they can reset them for you : Contact Apple for help with Apple ID account security


If your country isn't on that page try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html

Nov 15, 2017 7:25 AM

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Question: i forgot my security answer and apple wont let me reset the questions