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drchanowski Author

Level 1

11 points

Unable to install updates on iPad mini

I have an iPad mini 128gb capacity running iOS 11.1

i have notifications of 9 app updates but am unable to download & install any.

They all fail indicating that the update was unable to download.

there is also an iOS update availabel to 11.1.1 that is also failing to install.

im also receiving repeated requests to re-enter my Apple ID password from the Settings interface but I cannot get to where I can re-enter that password.

is there a known bug or malware that is causing these software updates to fail?

can I restore my configuration back to a specific date before the problem appeared?

ive cleared the the system cache. This hasn’t resolved the issue.

This appears to be symptoms of malware but I’m unaware of an anti- malware app for the iPad.