Downloaded Sierra now Itunes will not recognize my ipod

Question

Downloaded Sierra now Itunes will not recognize my ipod

I downloaded High Sierra and now my Mac will not recognize my iPod. Itunes shows updated, However, it does not show up in purchases like all the other apps?

iPod classic, OperatingS 10.12.6

Posted on Nov 15, 2017 8:58 AM

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Answer 1

AppleJoe

Community Manager

Nov 18, 2017 5:41 PM in response to Laurel Olivia

Hello Laurel Olivia,

Thanks for asking the Apple Support Communities for help. We have an article to help you when your device isn't recognized by iTunes.

Please try the troubleshooting provided in this help article: If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

Thanks and have a great day.

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