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iTunes missing summary for iPhone 5s

I'm running:


iTunes 12.7.1.14

MacOS High Sierra 10.13.1


on a Mid-2011 27" iMac


When I open iTunes and connect my iPhone 5s, I see the icon for my iPhone in the sidebar. But, when I click the iPhone icon, there is no 'Summary' option listed. This means I can't control what's being synced to/from my iPhone anymore. This is what I see:


User uploaded file


I've tried following instructions for similar issues. But, nothing works. The only thing I haven't tried is uninstalling 3rd party security software...because I'm not running any.


Help!

iMac (27-inch Mid 2011), macOS High Sierra (10.13.1)

Posted on Nov 15, 2017 8:59 AM

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Question marked as Best reply

Posted on Nov 17, 2017 9:22 AM

Select the device with this icon first:

User uploaded file



tt2

3 replies

iTunes missing summary for iPhone 5s

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