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Question: Airport is warning of overheating

My 3 yo Airport Extreme is flashing yellow and Airport Utility is warning that "the device may be overheating". It doesn't seem warm, the vents are not obstructed and it seems to be working OK. Is it now a brick?

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Nov 15, 2017 11:14 AM in response to rkbalt In response to rkbalt

If it is out of warranty ie over 3 years.. even a day matters.. then you can try repairing it.

If it is a day under 3 years and you have applecare (computer, ipad, appletv) take it immediately to apple for replacement.


There are two main faults.

1. There is a problem with the fan.. and you have a real overheat.

Solution is to replace the fan.. but it sounds like your fan is running ok.. check the diagnostics via the airport utility with the airport open for editing. (Of course Apple removed this from Sierra version of AU.. I believe.. but it should still be in the iOS version).


So click edit here.


User uploaded file


Go to the top menu. Diagnostics and Usage.

User uploaded file


Then pick the thermal info at the bottom.. that is the most recent one.

User uploaded file


There is a huge amount of info .. most of it unreadable to humans.


User uploaded file


But the important ones are the fan speed and duty cycle.


Should match mine pretty well.


And Tmps .. again compare yours to mine.


User uploaded file


This is not something you can look at .. but here is my actual numbers.

envstat

Current
CritMax
WarnMax
WarnMin
CritMin
Unit

[accel0]


Accl X-Axis: 1058 0 0 0 0 none


Accl Y-Axis: 49 0 0 0 0 none


Accl Z-Axis: -3 0 0 0 0 none

Accl Temp: 18 0 0 0 0 none

[applfan0]

Fan_rpm: 1747 RPM

T_hdd: 0.000 degC

Fan_dcy: 57 0 0 0 0 none

[emc141x0]

T_internal: 38.000 degC


T_external1: 36.125 degC


T_external2: 43.625 degC


T_external3: 44.875 degC

2. The other major fault is the sensor.

This does seem to happen to a reasonable number of units..

To fix the sensor is a major piece of work and I have been semi-successful.. in that I killed it being a problem.

See the work I did on a TC with a racing fan and overheat.

Repair AC version Time Capsule or Extreme - LaPastenague

Nov 15, 2017 11:14 AM

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Question: Airport is warning of overheating