Announcement: Upgrade to macOS Mojave

With features like Dark Mode, Stacks, and four new built-in apps, macOS Mojave helps you get more out of every click. 
Find out how to upgrade to macOS Mojave > https://support.apple.com/macos/mojave

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Boot up and recovery fail

Hi my macbook pro 15' will not boot it will not even go in to recovery mode, internet recovery or safe mode. I have also tried to boot it from an usb but nothing happens. I have also tried to change to another hard drive.


Sometimes I get this screen. And sometimes it freezes at just a white screen without apple logo.

User uploaded file

Does anyone have anymore tips for fix this?

MacBook Pro (15-inch Late 2011), OS X El Capitan (10.11.6)

Posted on

Reply
Question marked as Apple Recommended
Answer:
Answer:

If you live near an Apple Store, make a Genius Bar appointment to have the computer tested. Supposedly there is no charge for testing. Use 2nd link if not near an Apple Store or aren’t in the US. Hardware Repair - Keeping Confidential Data Safe
Take the original purchase receipt with you.


Genius Bar Reservation US


Authorized Service Provider

Posted on

Page content loaded

Question marked as Apple Recommended

Nov 16, 2017 9:45 AM in response to crulz In response to crulz

If you live near an Apple Store, make a Genius Bar appointment to have the computer tested. Supposedly there is no charge for testing. Use 2nd link if not near an Apple Store or aren’t in the US. Hardware Repair - Keeping Confidential Data Safe
Take the original purchase receipt with you.


Genius Bar Reservation US


Authorized Service Provider

Nov 16, 2017 9:45 AM

Reply Helpful
User profile for user: crulz

Question: Boot up and recovery fail