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Level 1

5 points

Boot up and recovery fail

Hi my macbook pro 15' will not boot it will not even go in to recovery mode, internet recovery or safe mode. I have also tried to boot it from an usb but nothing happens. I have also tried to change to another hard drive.

Sometimes I get this screen. And sometimes it freezes at just a white screen without apple logo.

Does anyone have anymore tips for fix this?

MacBook Pro (15-inch Late 2011), OS X El Capitan (10.11.6)

Posted on Nov 15, 2017 9:24 AM

Best reply

Eric Root

Level 10

684,027 points

Posted on Nov 16, 2017 9:45 AM

If you live near an Apple Store, make a Genius Bar appointment to have the computer tested. Supposedly there is no charge for testing. Use 2nd link if not near an Apple Store or aren’t in the US. Hardware Repair - Keeping Confidential Data Safe
Take the original purchase receipt with you.

Genius Bar Reservation US

Authorized Service Provider

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Boot up and recovery fail

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