why cant i install latest update
Even though I am connected to internet, the update won't install because I'm not connected to internet
User profile for user:
raina_b22
User level:
Community Specialist
Hi Staciek67,
Thanks for using the Apple Support Communities. If you are having issues updating your iPhone, you may find the information and troubleshooting steps outlined in the following article helpful. In particular, if an over-the-air/wireless update does not work, you may want to try updating directly connected to a computer via iTunes:
Get help with over-the-air iOS updates - Apple Support
Update the iOS on your iPhone, iPad, or iPod touch - Apple Support
Regards.