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Question: Forgot my iCloud.com email password

I bought a new PC and was setting things up. I thought my iCloud.com email address used the same password as my Apple ID or my iCloud ID. But neither password works. How do I reset it?

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Nov 15, 2017 11:31 AM in response to THR8061 In response to THR8061

You need to enable 2 Factor Authentication on your Apple ID and create an app specific password to use. If your account won’t allow 2 Factor Authentication, try 2 step verification.


Apple ID -Two-factor authentication


Two Factor Authentification availability


Apple ID - Using app-specific passwords


Apple ID - Two Step Verification App Specific Passwords


Apple ID - Two Step Verifications FAQ

Nov 15, 2017 11:31 AM

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Question: Forgot my iCloud.com email password