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Question: Problems With Keynote Sharing

In Keynote V7.3.1 (High Sierra) when I try and share a presentation on the desktop version of Keynote it says "you'll need to move to icloud before you can collaborate".


When I accept the move request it creates a duplicate copy and then asks the same question.


FYI - This is happening to multiple Keynote files. All presentations are already stored on iCloud and I can share on the web version of Keynote fine.


Thanks

macOS High Sierra (10.13.1)

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** SOLUTION **


Apple support responded to me and it is a problem with Google Drive finder plugin.


Although the keynote file is stored on iCloud the Google Drive finder plugin is somehow stopping collaboration with a locally opened copy. When I turn off the finder plugin the collaboration works again.

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Nov 17, 2017 3:27 PM in response to Gary Scotland In response to Gary Scotland

Yes I have tried multiple options..

- Saving presentation to mac directly then copying back to iCloud

- Saving on iCloud drive (from mac)

- Creating & saving via the web interface of Keynote to iCloud drive


Yes I have those settings on.

Nov 17, 2017 3:27 PM

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Nov 22, 2017 9:43 AM in response to stateoftomorrow In response to stateoftomorrow

** SOLUTION **


Apple support responded to me and it is a problem with Google Drive finder plugin.


Although the keynote file is stored on iCloud the Google Drive finder plugin is somehow stopping collaboration with a locally opened copy. When I turn off the finder plugin the collaboration works again.

Nov 22, 2017 9:43 AM

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Question: Problems With Keynote Sharing