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MacBook Pro mid 2012 speed issues

Hi, I am currently using a MacBook Pro Mid 2012. Here are the full specs..


OS High Sierra 10.12.1

MacBook Pro (13-inch, Mid 2012)

2.5 GHz Intel Core i5

8 GB 1600 MHz DDR3 (has been upgraded from the standard 4GB)

Intel HD Graphics 4000 1536

500GB SATA Disk


About 6 months ago I noticed my laptop starting to run slower. It has now got to the point where it is practically unusable. I recently upgraded the RAM to 8GB hoping this might help however I have noticed no improvement what-so-ever. I have tried everything to get my laptop running at a usable speed again, updated OS, erased HDD, reinstalled OS, deleted Caches, reset SMC, reset NVRAM, etc. I have considered installing an older OS but I use my laptop mainly for music production and having the latest version of Logic Pro is very helpful for me. I have also considered installing an SSD (does anyone has a suggestion for a good one that may help?) however I have read that in some cases they have not improved performance (also these can be expensive). I am a student and I haven't got much money and need my laptop for work so this is extremely frustrating for me. I have contacted apple support but none of their advice has helped. I bought the MacBook just over 2 years ago refurbished from Apple but unfortunately the warranty has run out so I am afraid to take it to a Mac store as I know their repair prices can be extortionate. If anyone has any suggestions I would love to hear them. This whole experience has made me feel completely disillusioned with Apple as a company. Thanks for any help you can offer.

MacBook Pro, macOS High Sierra (10.13.1), slow

Posted on Nov 15, 2017 12:59 PM

Reply
8 replies

Nov 15, 2017 2:49 PM in response to Tesserax

EtreCheck version: 3.4.6 (460)

Report generated 2017-11-15 22:44:29

Download EtreCheck from https://etrecheck.com

Runtime: 21:21

Performance: Poor


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: Computer is too slow


Hardware Information:

MacBook Pro (13-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 665


Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 1280 x 800


Disk Information:

APPLE HDD HTS545050A7E362 disk0: (500.11 GB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [CoreStorage Container]: 499.25 GB

Recovery HD (disk0s3 - Journaled HFS+) /Volumes/Recovery HD [Recovery]: 650 MB (84 MB free)


HL-DT-ST DVDRW GS41N ()


USB Information:

USB20Bus

hub_device

hub_device

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB20Bus

hub_device

Apple Inc. FaceTime HD Camera (Built-in)

USB30Bus


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Virtual disks:

Internal HDD (disk1 - Journaled HFS+) / [Startup]: 498.89 GB (483.47 GB free)

Physical disk: disk0s2 499.25 GB Online


System Software:

macOS High Sierra 10.13.1 (17B48) - Time since boot: about one hour


Gatekeeper:

Mac App Store and identified developers


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 188 Apple tasks

[running] 93 Apple tasks


System Launch Daemons:

[not loaded] 37 Apple tasks

[loaded] 182 Apple tasks

[running] 110 Apple tasks


Internet Plug-ins:

QuickTime Plugin: 7.7.3 (installed 2017-10-25)


3rd Party Preference Panes:

None


Time Machine:

Time Machine not configured!


Top Processes by CPU:

332% kernel_task

8% WindowServer

0% System Information

0% com.apple.WebKit.Networking

0% deleted


Top Processes by Memory:

699 MB kernel_task

635 MB softwareupdated

553 MB com.apple.WebKit.WebContent

485 MB com.apple.WebKit.WebContent

365 MB com.apple.WebKit.WebContent


Top Processes by Network Use:

Input Output Process name

663 KB 15 KB mDNSResponder

445 KB 144 KB com.apple.WebKit.Networking

4 KB 2 KB apsd

4 KB 2 KB netbiosd

0 B 256 B SystemUIServer


Top Processes by Energy Use:

7.70 WindowServer

7.34 com.apple.WebKit.WebContent

0.84 com.apple.WebKit.Networking

0.38 Safari


Virtual Memory Information:

3.36 GB Available RAM

987 MB Free RAM

4.64 GB Used RAM

2.39 GB Cached files

0 B Swap Used



Diagnostics Events (last 3 days for minor events):

2017-11-15 22:19:33 EtreCheck.app Crash [Open]

Cause: dyld: launch, loading dependent libraries

Nov 15, 2017 2:53 PM in response to KdOfThePast

here is an etrecheck report:

EtreCheck version: 3.4.6 (460)

Report generated 2017-11-15 22:44:29

Download EtreCheck from https://etrecheck.com

Runtime: 21:21

Performance: Poor


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: Computer is too slow


Hardware Information:

MacBook Pro (13-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 665


Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 1280 x 800


Disk Information:

APPLE HDD HTS545050A7E362 disk0: (500.11 GB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [CoreStorage Container]: 499.25 GB

Recovery HD (disk0s3 - Journaled HFS+) /Volumes/Recovery HD [Recovery]: 650 MB (84 MB free)


HL-DT-ST DVDRW GS41N ()


USB Information:

USB20Bus

hub_device

hub_device

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB20Bus

hub_device

Apple Inc. FaceTime HD Camera (Built-in)

USB30Bus


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Virtual disks:

Internal HDD (disk1 - Journaled HFS+) / [Startup]: 498.89 GB (483.47 GB free)

Physical disk: disk0s2 499.25 GB Online


System Software:

macOS High Sierra 10.13.1 (17B48) - Time since boot: about one hour


Gatekeeper:

Mac App Store and identified developers


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 188 Apple tasks

[running] 93 Apple tasks


System Launch Daemons:

[not loaded] 37 Apple tasks

[loaded] 182 Apple tasks

[running] 110 Apple tasks


Internet Plug-ins:

QuickTime Plugin: 7.7.3 (installed 2017-10-25)


3rd Party Preference Panes:

None


Time Machine:

Time Machine not configured!


Top Processes by CPU:

332% kernel_task

8% WindowServer

0% System Information

0% com.apple.WebKit.Networking

0% deleted


Top Processes by Memory:

699 MB kernel_task

635 MB softwareupdated

553 MB com.apple.WebKit.WebContent

485 MB com.apple.WebKit.WebContent

365 MB com.apple.WebKit.WebContent


Top Processes by Network Use:

Input Output Process name

663 KB 15 KB mDNSResponder

445 KB 144 KB com.apple.WebKit.Networking

4 KB 2 KB apsd

4 KB 2 KB netbiosd

0 B 256 B SystemUIServer


Top Processes by Energy Use:

7.70 WindowServer

7.34 com.apple.WebKit.WebContent

0.84 com.apple.WebKit.Networking

0.38 Safari


Virtual Memory Information:

3.36 GB Available RAM

987 MB Free RAM

4.64 GB Used RAM

2.39 GB Cached files

0 B Swap Used



Diagnostics Events (last 3 days for minor events):

2017-11-15 22:19:33 EtreCheck.app Crash [Open]

Cause: dyld: launch, loading dependent libraries

Nov 15, 2017 2:09 PM in response to KdOfThePast

To help troubleshoot your Mac, I would suggest that you consider using EtreCheck and posting the resultant report for us to review.


  • You can download EtreCheck from here.
  • Start EtreCheck from a normal user account. Optionally, you can run it from a user account with Administrator privileges.
  • Select Options

    Verify that the two options: "Ignore expected failures in Apple tasks" and "Hide Apple tasks" are enabled." Note: They should be by default. You can skip this step the next time your run EtreCheck.

  • Select a problem from the drop-down menu to enable the "Start EtreCheck" button. Optionally, you can add comments on what issues your Mac is experiencing, especially to aide others with similar Mac issues.
  • Click on Start EtreCheck
  • Allow the program to run to completion.
  • When done, you should get a results report.
  • Select the "Share Report" icon.

    Select Copy Report

  • Paste the report to your reply post.

MacBook Pro mid 2012 speed issues

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