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Question: Apple asking to verify my CC, password, security questions..

Apple asking to verify my CC, password, and security questions..out of theblue for no reason. I was not trying to buy anything. On my iPhone got a notice that my Apple ID is locked and answer security questions to unlock, I did that. then I had to enter my 3 digit CC code to verify it was me. I did that. All seemed good. My iMessages on my iPad and MacBook did not contain my phone number and the phone number was not even listed as option. I had to sign out of all devices both iCloud and iMessage. then start with my iPhone then do the others. Its just a pain.


I called to see if they thought I was being hacked and shut down my Apple ID out of caution but they did not. This happened 6 months ago as well and I changed my password to be safe.


Any idea why Apple does this out of the blue?

MacBook Pro TouchBar and Touch ID, macOS Sierra (10.12.6)

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Nov 15, 2017 1:57 PM in response to macuserliam In response to macuserliam

No, I don't think so. Apple does not use emails to ask for your information. Not sure what makes you so sure it's from Apple. How did you get it - email or a Safari pop-up? Look for the return email address. It will be funky.

Nov 15, 2017 1:57 PM

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Nov 15, 2017 2:01 PM in response to Kappy In response to Kappy

It was NOT an email I got but a POP up on my phone, and no apps were open at the time.

Apple confirmed for me they do this some time. I have auto update app on in background and they say that could of triggered a security check.

Nov 15, 2017 2:01 PM

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Question: Apple asking to verify my CC, password, security questions..