MacBook Pro 2017 and Satechi Pro Hub

Hello world,

I have a problem with my 15 inch MacBook Pro 2017 when using the Satechi Pro Hub. When I connect the hub to the 2 Thunderbolt 3 ports on the left side, the hub does not support USB 3.0 (only USB 2.0) despite manufacturers claims that it does. I wanted to return the hub but then I connected in to the two Thunderbolt 3 ports on the right side - everything is working, ports on the hub now support USB 3.0.

Any ides why?

Here is EtreCheck USB info when on the left side with Apple charger, Razer Mamba charger and USB 3.0 flash drive connected.

USB Information:ⓘ

USB30Bus

VIA Labs, Inc. USB2.0 Hub

USB 2.0 Hub

VIA Technologies Inc. USB 2.0 BILLBOARD

Razer Razer Mamba Charging dock

Apple Inc. iBridge

USB31Bus

USB31Bus

Here is EtreCheck USB info when on the right side with Razer Mamba charger and USB 3.0 flash drive connected.

USB Information:ⓘ

USB30Bus

VIA Labs, Inc. USB2.0 Hub

USB 2.0 Hub

VIA Technologies Inc. USB 2.0 BILLBOARD

Razer Razer Mamba Charging dock

Apple Inc. iBridge

USB31Bus

USB31Bus

VIA Labs, Inc. USB3.0 Hub

Generic Mass Storage Device

SanDisk Extreme

Extreme disk2: (64,02 GB)

Untitled (disk2s1 - NTFS) /Volumes/Untitled : 64.02 GB (23.88 GB free)