Apple Watch series 1
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Hi
As your boyfriend has forgotten his Apple ID credentials, it may help if he follows the instructions here:
Otherwise, if you still need assistance, contact Apple Support or to make a Genius Bar reservation, taking along the Apple Watch and your original proof of purchase for it:
- US: Apple Watch Service Answer Center - Apple Support
- Elsewhere: Select your country for Apple Watch service and repair information
More information:
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My boyfriend attached my Apple Watch series 1 to his iPhone 7 and we tried to reattach it to my iPhone 7 Plus and he forgot the password he set for it so how do I reset that?