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Question: IOS11 photo import issue

I have both iphone6 and iphone6plus with Verizon and AT&T, since updating to IOS11 when importing photos from sd cards the import causes the phone to freeze after importing a large number of photos >100.. the import starts fast then slows and finally causes phones to reboot, tried factory reset on both to no avail😡

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Nov 15, 2017 2:49 PM in response to rdye1670 In response to rdye1670

I've never used the card reader to import to the iPhone. I've seen it used for the iPad, however using it to import that large a group of photos could cause a problem. I've never even read here of others describing using that method here. I would wait to see if anyone else has used that method and could comment.

Nov 15, 2017 2:49 PM

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Nov 15, 2017 3:26 PM in response to rdye1670 In response to rdye1670

Okay, so you are assuming it is iOS 11 that caused the problem. What troubleshooting have you tried then? User troubleshooting consists of restart, restore from backup, restore to factory; testing after each step. After creating a current backup of the device, restore to factory and set the phone up as new. Attempt your import without adding any additional content to the device. If it fails, then I would suggest contacting Apple Support for additional assistance. Contact Apple Support

Nov 15, 2017 3:26 PM

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Question: IOS11 photo import issue