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IOS11 photo import issue

I have both iphone6 and iphone6plus with Verizon and AT&T, since updating to IOS11 when importing photos from sd cards the import causes the phone to freeze after importing a large number of photos >100.. the import starts fast then slows and finally causes phones to reboot, tried factory reset on both to no avail😡

Posted on Nov 15, 2017 2:41 PM

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5 replies

Nov 15, 2017 3:26 PM in response to rdye1670

Okay, so you are assuming it is iOS 11 that caused the problem. What troubleshooting have you tried then? User troubleshooting consists of restart, restore from backup, restore to factory; testing after each step. After creating a current backup of the device, restore to factory and set the phone up as new. Attempt your import without adding any additional content to the device. If it fails, then I would suggest contacting Apple Support for additional assistance. Contact Apple Support

IOS11 photo import issue

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