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Question: My apple watch 3 doesn't track flights climbed accurately

Why doesn't my apple watch 3 track flights climbed accurately?

iPhone 6 Plus, iOS 9.2.1

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Hi


Firstly, check that you have set up the Activity app:



If Flights Climbed are not being recorded as expected, then it may help to follow these steps:


If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:


Remove any protective case, bumper or other protector that you may be using on your Apple Watch if it is blocking the air vent or any ports:


Close certain apps and restart both your iPhone and your Apple Watch:


Check that Wrist Detection is turned on and that, if passcode is enabled, you are unlocking your watch after placing it on your wrist

  • On your iPhone, in the Watch app, go to: My Watch (tab) > General > Wrist Detection - turn on.


On your iPhone, go to: Settings > Privacy > Motion & Fitness - check that both Fitness Tracking and Health are enabled.


On your iPhone, in the Watch app, go to: My Watch > Privacy - check that both Fitness Tracking and Heart Rate are enabled.


Activity-related estimations depend, in part, on your personal information. To check that this is accurate:

  • On your iPhone, in the Watch app, go to: My Watch > Health > Edit - tap and adjust items, then tap on Done.


Check that you are wearing your Apple Watch sufficiently snugly on the top of your wrist (if it is worn too loosely, your watch may believe that it has been removed from your wrist).


Calibrating your watch improves the accuracy of various activity-related estimations. Instructions for how to calibrate your watch are available via the support article linked below.


If it is not already listed as the primary source, then it may help to move your Apple Watch above your iPhone in the data sources list for Flights Climbed:

  • On your iPhone, in the Health app, go to: Health Data > Activity > Flights Climbed > Data Sources & Access > Edit.


If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


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Nov 16, 2017 5:32 PM in response to DrMargie In response to DrMargie

Thanks Jonathan. A very thorough explanation of how to resolve the issue!

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Nov 16, 2017 2:25 AM in response to DrMargie In response to DrMargie

Hi


Firstly, check that you have set up the Activity app:



If Flights Climbed are not being recorded as expected, then it may help to follow these steps:


If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:


Remove any protective case, bumper or other protector that you may be using on your Apple Watch if it is blocking the air vent or any ports:


Close certain apps and restart both your iPhone and your Apple Watch:


Check that Wrist Detection is turned on and that, if passcode is enabled, you are unlocking your watch after placing it on your wrist

  • On your iPhone, in the Watch app, go to: My Watch (tab) > General > Wrist Detection - turn on.


On your iPhone, go to: Settings > Privacy > Motion & Fitness - check that both Fitness Tracking and Health are enabled.


On your iPhone, in the Watch app, go to: My Watch > Privacy - check that both Fitness Tracking and Heart Rate are enabled.


Activity-related estimations depend, in part, on your personal information. To check that this is accurate:

  • On your iPhone, in the Watch app, go to: My Watch > Health > Edit - tap and adjust items, then tap on Done.


Check that you are wearing your Apple Watch sufficiently snugly on the top of your wrist (if it is worn too loosely, your watch may believe that it has been removed from your wrist).


Calibrating your watch improves the accuracy of various activity-related estimations. Instructions for how to calibrate your watch are available via the support article linked below.


If it is not already listed as the primary source, then it may help to move your Apple Watch above your iPhone in the data sources list for Flights Climbed:

  • On your iPhone, in the Health app, go to: Health Data > Activity > Flights Climbed > Data Sources & Access > Edit.


If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


Nov 16, 2017 2:25 AM

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Question marked as Helpful

Nov 16, 2017 5:32 PM in response to DrMargie In response to DrMargie

Thanks Jonathan. A very thorough explanation of how to resolve the issue!

Nov 16, 2017 5:32 PM

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Question: My apple watch 3 doesn't track flights climbed accurately