Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: My backpack was recently stolen from me which included my new 2017 macbook, wallet including $150 cash, debit/credit cards. I have reported the case to the Edmonton Transit System and Edmonton Police. Is there anything apple can do for my macbook ?

My macbook is brandnew and still under warranty, I have a police report. Can apple help me track my device or replace it ? I have tried using find my macbook, but it is not connected to internet so that doesn't help. I still posses my serial number.

Posted on

Reply

Page content loaded

Nov 16, 2017 4:41 PM in response to Jydobee In response to Jydobee

Thanks, but this is limited to only Wi-fi connected devices which is a major disadvantage knowing that the device was stolen

Nov 16, 2017 4:41 PM

Reply Helpful

Nov 16, 2017 4:50 PM in response to Jydobee In response to Jydobee

I'm sorry about your loss. Apple is not in the stolen computer retrieval business. They provide the functionality to help retrieve or lock a stolen device but that is all. Did you set up Find My Mac prior to it being stolen?

macOS Sierra: Use Find My Mac

If your Mac is lost or stolen - Apple Support

Nov 16, 2017 4:50 PM

Reply Helpful
User profile for user: Jydobee

Question: My backpack was recently stolen from me which included my new 2017 macbook, wallet including $150 cash, debit/credit cards. I have reported the case to the Edmonton Transit System and Edmonton Police. Is there anything apple can do for my macbook ?