Why does my iPhone8 take pink photos when the light is dim?

Question

Level 1

11 points

Why does my iPhone8 take pink photos when the light is dim?

I have a new iPhone8 that is only a couple of weeks old. I have noticed that when I try to take a photo with the camera app if there are any shadows or the light is dim, the photo has a pink hue. I have included an example photo below. In sunlight, I don’t have this problem. The color is the same with and without my case on the phone. Does anyone know why my amazing iPhone camera is taking such awful pictures in low light?

iPhone 8, iOS 11.1

Posted on Nov 15, 2017 5:13 PM

Reply

Answer 1

Best reply

Beckhow137 Author

Level 1

11 points

Dec 13, 2017 5:17 PM in response to Loobyrae

I took my phone to the Apple store and they replaced my camera. It was included in the warrantee with my phone, so it didn’t cost me anything. The repair took about an hour and they had the part in stock!! I hope a visit to the Apple Store helps you too.

Reply

Answer 2

AppleJen77

Community Specialist

Nov 16, 2017 11:18 AM in response to Beckhow137

Greetings, Beckhow137!

Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue with the picture quality on your iPhone and I will be happy to help out! Check out this article with steps to follow to Get help with the camera on your iPhone, iPad, or iPod touch . This article will give you the best steps to take as well as steps to take if your issue is not specifically mentioned or you continue to have issues.

Have a great day!

Reply

Answer 3

Beckhow137 Author

Level 1

11 points

Nov 16, 2017 3:25 PM in response to AppleJen77

I already went through that information prior to posting my question. Unfortunately none of it helped. I suspect a hardware problem with the new iPhone 8 but do not know how to prove it.

Reply

Answer 4

Loobyrae

Level 1

13 points

Dec 12, 2017 11:57 AM in response to AppleJen77

I’m having the same problem and going by other reviews it’s quite an issue. Any fixes coming soon? I don’t want to have to alter my settings every time I take a photo.

Reply