Question: Is premium technical support for malware protection reputable?
After receiving a notice from McAfee that I had malware on my computer (a Mac mini with OS 10.13.1), I clicked on what I thought was McAfee and got help after purchasing protective software. A technician worked with me on the phone to install the product from Premium Technical Support and claimed to have cleaned my computer and rid it of the malware (Linkey and something else as well). After I bought the software and spent about a hour on the phone while the installation was completed by a technician in India, I was reassured by hearing they had a 30 day refund policy.
Is this a scam or is Premium Technical Support reputable?
Mac mini (Late 2014), iOS 10.3.3