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Question: how to get rid of malware on macbook air piet e

how to get rid of malware on macbook air

it loads up a new browser page but then quickly keeps changing the addy in the addy bar at the top.

sometimes it's piet 2exix, or piet pixel zrryz1.. all because I opened an email that in hindsight I should not have opened!!


Please tell me how to find it in my MacBook air and how to get rid of it?

thanks

maddy

MacBook Air (13-inch, Early 2014), macOS Sierra (10.12.6)

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Nov 16, 2017 2:33 AM in response to luckyz3 In response to luckyz3

Do NOT use Sophos or any othe antivirus software. If you have one, uninstall completely. On a mac the are counterproductive, often just when it is installed and not used even.

Start with Malwarebytes, as Babowa says. When there still is s**t on your mac after that, download and run the etrecheck app, it will produce a list, in this list there may be Remove button(s), use them. Then post the list here.

Nov 16, 2017 2:33 AM

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Question: how to get rid of malware on macbook air piet e