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Question: Shut down or restart my iMac?

Should I shut down my iMac on a regular basis? Or should I just restart it? I normally leave it on all the time because it takes so long to reboot.

Thanks for any input.

iMac, macOS High Sierra (10.13.1)

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Answer:

Wow! Really good information. I wonder why the Apple genius didn’t mention this when I bought the new hard drive? Rhetorical, of course. I will look into the costs and decide on updating vs replacing with a new Mac. There are other issues after the hard drive replacement so I’m guessing that I will soon have a new Mac! Thanks for your help. Really appreciate it.

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Question marked as Helpful

Nov 18, 2017 10:42 AM in response to Porsche Girl In response to Porsche Girl

Note that you have a) the absolute minimum RAM installed on your computer - you should seriously consider getting more RAM (a total of 8 or 16 GB), and b) you have a very slow 5400 rpm hard drive (which is 33% slower than the stock 7200 rpm drive in a 27" iMac. RAM is easy to upgrade yourself; the drive is more difficult, but you could have an AASP do it for you if you'd like. An SSD would seriously make yours a lot faster. However, also remember that yours is 7 years old, so you need to decide if upgrading components is worth it. I'd recommend OWC (macsales.com) for RAM and drives:


OWC Performance Upgrades for iMac 2010


As for shutting down: I do it at least once or twice a week; a shutdown/boot up cleans up a lot of files which may help with glitches.

Question marked as Helpful

Nov 18, 2017 10:42 AM in response to Porsche Girl In response to Porsche Girl

What your biggest problem is, is the computer is starved for RAM. 4GB was fine 7 years ago when still running Snow Leopard, however new OS's need more RAM. Upgrade to 12-16GB of RAM and the computer should respond. If you decide to do this only purchase from Crucial (buy it direct) or OWC (www.macsales.com) as iMacs are sensitive to using quality RAM and both vendors mentioned supply high quality products at reasonable prices.

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Nov 15, 2017 6:44 PM in response to Porsche Girl In response to Porsche Girl

It should sleep instead of being shut down, however it's not a bad idea to restart it 1x week. If it's taking a long time to boot that indicates something may be wrong. Please follow the directions below.


Please post an EtreCheck report of your system and we can look for any obvious issues. Please click the link, download and run the app and then post the complete report it produces as your reply to this message.

Nov 15, 2017 6:44 PM

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Nov 15, 2017 6:54 PM in response to rkaufmann87 In response to rkaufmann87

Thanks for your answer. I just had my hard drive replaced due to VERY slow performance. It's much better now but still when I restart, it seems to take a long time to be able to access calendar, mail, etc. Another question, is it safe to post the report on this community? Really appreciate your quick response!

Nov 15, 2017 6:54 PM

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Nov 15, 2017 7:58 PM in response to Porsche Girl In response to Porsche Girl

EtreCheck version: 3.4.6 (460)

Report generated 2017-11-15 19:28:20

Download EtreCheck from https://etrecheck.com

Runtime: 3:03

Performance: Good


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.


Problem: Computer is too slow

Description:

Applications are slow to open


Hardware Information:

iMac (21.5-inch, Mid 2010)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac11,2

1 3.06 GHz Intel Core i3 (i3) CPU: 2-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

Empty

BANK 1/DIMM0

Empty

BANK 0/DIMM1

2 GB DDR3 1333 MHz ok

BANK 1/DIMM1

2 GB DDR3 1333 MHz ok

Handoff/Airdrop2: not supported

Wireless:
en1: 802.11 a/b/g/n

iCloud Quota: 3.09 GB available


Video Information:

ATI Radeon HD 4670 - VRAM: 256 MB

iMac 1920 x 1080


Disk Information:

APPLE HDD HUA722010CLA330 disk0: (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

Macintosh HD (disk0s2 - Journaled HFS+) /
[Startup]: 999.35 GB (866.48 GB free)

Recovery HD (disk0s3 - HFS+) <not mounted>
[Recovery]: 650 MB


OPTIARC DVD RW AD-5680H
()


USB Information:

USB20Bus

hub_device

USB2.0 Hub

USB2.0 Hub

Apple Computer, Inc. IR Receiver

Apple Inc. Built-in iSight

USB20Bus

hub_device

Apple, Inc. Keyboard Hub

Apple, Inc Apple Keyboard

Apple Internal Memory Card Reader

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Firewire Information:

Seagate GoFlex Desk Mac 800mbit - 800mbit max

EFI (disk1s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

A PORSCHE (disk1s2 - Journaled HFS+) /Volumes/A PORSCHE : 2.00 TB (1.53 TB free)

Boot OS X (disk1s3 - Journaled HFS+) <not mounted> : 134 MB


System Software:

macOS High Sierra
10.13.1 (17B48) - Time since boot: about one day


Gatekeeper:

Mac App Store and identified developers


Clean up:

/Library/LaunchAgents/com.epson.Epson_Low_Ink_Reminder.launcher.plist

/Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkRe minderAgent

Executable not found!

/Library/LaunchAgents/com.epson.esua.launcher.plist

/Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent

Executable not found!

/Library/LaunchAgents/com.epson.eventmanager.agent.plist

/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager

Executable not found!

/Library/LaunchAgents/com.sony.ReaderDesktop.RunReaderDesktop.plist

/Applications/Reader.app/Contents/Resources/RunReaderDesktop.sh

Executable not found!

4 orphan files found. [Clean up]


Kernel Extensions:

/Applications/Kies.app

[not loaded] com.devguru.driver.SamsungACMControl (1.4.31 - SDK 10.6) [Lookup]

[not loaded] com.devguru.driver.SamsungACMData (1.4.31 - SDK 10.6) [Lookup]

[not loaded] com.devguru.driver.SamsungComposite (1.4.31 - SDK 10.6) [Lookup]

[not loaded] com.devguru.driver.SamsungMTP (1.4.31 - SDK 10.5) [Lookup]

[not loaded] com.devguru.driver.SamsungSerial (1.4.31 - SDK 10.6) [Lookup]


/System/Library/Extensions

[not loaded] com.MCCI.SLAB_USBtoUART (V1.02.2) [Lookup]

[not loaded] com.sony.driver.prs (1.0.1d1) [Lookup]

[not loaded] com.sony.driver.prs2 (1.0.2d1) [Lookup]


System Launch Agents:

[not loaded] 9 Apple tasks

[loaded] 163 Apple tasks

[running] 116 Apple tasks


System Launch Daemons:

[not loaded] 35 Apple tasks

[loaded] 176 Apple tasks

[running] 120 Apple tasks


Launch Agents:

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]

[failed] com.epson.Epson_Low_Ink_Reminder.launcher.plist (? e5b56ea9 0 - installed 2015-01-19) [Lookup] - /Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkRe minderAgent: Executable not found!

[failed] com.epson.esua.launcher.plist (? 70512568 0 - installed 2016-11-09) [Lookup] - /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent: Executable not found!

[failed] com.epson.eventmanager.agent.plist (? cd93600d 0 - installed 2014-09-21) [Lookup] - /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager: Executable not found!

[loaded] com.epson.scannermonitor.plist (? d676d40 b7c58655 - installed 2017-02-08) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

[not loaded] com.sony.ReaderDesktop.RunReaderDesktop.plist (? 7f1377b1 0 - installed 2011-09-22) [Lookup] - /Applications/Reader.app/Contents/Resources/RunReaderDesktop.sh: Executable not found!

[not loaded] com.sony.ReaderLibrary.RunReaderLibrary.plist (Shell Script e3bfdacf - installed 2010-07-13) [Lookup]


Launch Daemons:

[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]

[failed] com.adobe.fpsaud.plist (? 2afb3af7 bda8713f - installed 2016-06-13) [Lookup]

[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-11-07)

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-22) [Lookup]

[loaded] jp.co.canon.MasterInstaller.plist (Canon Inc. - installed 2017-02-24) [Lookup]


User Launch Agents:

[running] com.google.Chrome.framework.plist (Google, Inc. - installed 2017-11-14) [Lookup]


Internet Plug-ins:

Flip4Mac WMV Plugin: 3.2.0.16
(installed 2013-05-11) [Lookup]

FlashPlayer-10.6: 22.0.0.192 (installed 2016-06-30) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-10-25)

AdobePDFViewerNPAPI: 15.010.20056 (installed 2015-12-18) [Lookup]

AdobePDFViewer: 15.010.20056 (installed 2015-12-18) [Lookup]

Flash Player: 22.0.0.192 (installed 2016-06-30) Outdated! Update

EPPEX Plugin: 10.0 (installed 2014-09-15) [Lookup]

SkyCaddiePlugIn: 1.02 (installed 2012-04-17) [Lookup]

Google Earth Web Plug-in: 6.1 (installed 2011-10-17) [Lookup]

Silverlight: 5.1.10411.0 (installed 2013-02-12) [Lookup]

iPhotoPhotocast: 7.0 (installed 2013-04-20)


3rd Party Preference Panes:

Flash Player (installed 2016-06-13) [Lookup]

Flip4Mac WMV (installed 2013-03-29) [Lookup]


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 132.87 GB

Destinations:

FreeAgent GoFlex Drive [Local]

Total size: 2.00 TB

Total number of backups: 205

Oldest backup: 6/7/12, 10:20 AM

Last backup: 11/15/17, 6:52 PM

Size of backup disk: Adequate

Backup size 2.00 TB > (Disk used 132.87 GB X 3)


Top Processes by CPU:

14%
mdworker

14%
mdworker

3%
WindowServer

2%
trustd

1%
trustd


Top Processes by Memory:

534 MB kernel_task

237 MB Google Chrome

168 MB mds_stores

131 MB Google Chrome Helper

126 MB Mail


Top Processes by Network Use:

Input Output Process name

6 MB 2 MB mDNSResponder

126 KB 50 KB netbiosd

6 KB 5 KB apsd

7 KB 2 KB cloudd

0 B 1 KB SystemUIServer


Top Processes by Energy Use:

4.76 WindowServer

0.78 loginwindow

0.18 launchd

0.04 Google Chrome Helper


Virtual Memory Information:

1.22 GB
Available RAM

21 MB Free RAM

2.78 GB
Used RAM

1.20 GB
Cached files

308 MB Swap Used


Software installs (last 30 days):

"Malwarebytes for Mac Uninstaller":
(installed 2017-10-25)


Install information may not be complete.






Nov 15, 2017 7:58 PM

Reply Helpful
Question marked as Helpful

Nov 18, 2017 10:42 AM in response to Porsche Girl In response to Porsche Girl

Note that you have a) the absolute minimum RAM installed on your computer - you should seriously consider getting more RAM (a total of 8 or 16 GB), and b) you have a very slow 5400 rpm hard drive (which is 33% slower than the stock 7200 rpm drive in a 27" iMac. RAM is easy to upgrade yourself; the drive is more difficult, but you could have an AASP do it for you if you'd like. An SSD would seriously make yours a lot faster. However, also remember that yours is 7 years old, so you need to decide if upgrading components is worth it. I'd recommend OWC (macsales.com) for RAM and drives:


OWC Performance Upgrades for iMac 2010


As for shutting down: I do it at least once or twice a week; a shutdown/boot up cleans up a lot of files which may help with glitches.

Nov 18, 2017 10:42 AM

Reply Helpful (1)
Question marked as Helpful

Nov 18, 2017 10:42 AM in response to Porsche Girl In response to Porsche Girl

What your biggest problem is, is the computer is starved for RAM. 4GB was fine 7 years ago when still running Snow Leopard, however new OS's need more RAM. Upgrade to 12-16GB of RAM and the computer should respond. If you decide to do this only purchase from Crucial (buy it direct) or OWC (www.macsales.com) as iMacs are sensitive to using quality RAM and both vendors mentioned supply high quality products at reasonable prices.

Nov 18, 2017 10:42 AM

Reply Helpful (1)
Question marked as Solved

Nov 15, 2017 8:38 PM in response to rkaufmann87 In response to rkaufmann87

Wow! Really good information. I wonder why the Apple genius didn’t mention this when I bought the new hard drive? Rhetorical, of course. I will look into the costs and decide on updating vs replacing with a new Mac. There are other issues after the hard drive replacement so I’m guessing that I will soon have a new Mac! Thanks for your help. Really appreciate it.

Nov 15, 2017 8:38 PM

Reply Helpful
User profile for user: Porsche Girl

Question: Shut down or restart my iMac?