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Watch will not start up.Help

My watch sat for 5 months and now it will not turn on. the apple logo comes on for about 5 seconds and then goes off.. this will continue repeatedly for as long as it is on the charger but will never turn on and start charging.. any ideas ?

Apple Watch, watchOS 1.0.1

Posted on Nov 15, 2017 6:20 PM

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Posted on Nov 16, 2017 2:18 AM

Hi


Follow the instructions here, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:


If your Apple Watch won't charge or it won't turn on - Apple Support


Note that the battery may have fallen into a deep discharge state and now be incapable of holding a charge.


Apple advises that, when storing Apple Watch long term, you should store it with a 50% charge and then recharge it to 50% every six months. See under the heading "Store it half-charged when you store it long term":


Batteries - Maximizing Performance - Apple

1 reply
Question marked as Best reply

Nov 16, 2017 2:18 AM in response to jeffsw2012

Hi


Follow the instructions here, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:


If your Apple Watch won't charge or it won't turn on - Apple Support


Note that the battery may have fallen into a deep discharge state and now be incapable of holding a charge.


Apple advises that, when storing Apple Watch long term, you should store it with a 50% charge and then recharge it to 50% every six months. See under the heading "Store it half-charged when you store it long term":


Batteries - Maximizing Performance - Apple

Watch will not start up.Help

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