MacBook Pro won't pass white screen

Question

Level 1

8 points

MacBook Pro won't pass white screen

Okay guys I have a 2011 MacBook Pro. I was trying to do an upgrade to the latest system(forgot the name). During the upgrade when it restarted the white bar showed, a bit into it, the screen flashed some lines and restarted. And we're now here. I can restart it, it'll boot up with the apple logo, about half way into the progress bar it'll all go white screen and stay there for hours with fan alternating high and low.

I've tried to hold options down, go to recovery disc but does nothing.

I reset the ram whatever cmd opt r s does. It restarts and does the same thing.

I've pressed command r and nothing at all happens but the regular half progress then white screen.

I've tried the online recovery, globe shows up, finishes loading then reboots and does the same thing.

I did command s to get into the command prompt thing, a bunch of commands later I do a quick disk check by typing fsck? Not sure exact wording but it says base disk os checks out okay. I exit first time and doesn't exit till second command then reboots into same thing.

I've also restarted into safe mode but once it boots while still holding shift it just restarts. Doesn't actually start.

I can't get to the disk utility to re install my os.

It's very frustrating right now.

Posted on Nov 15, 2017 8:21 PM

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Answer 1

Kappy

Level 10

361,741 points

Nov 15, 2017 8:29 PM in response to Nitekillerz

Try:

Install El Capitan or Later from Scratch

Backup if possible before continuing.

Restart the computer. Immediately after the chime hold down the CommandandRkeys until the Apple logo appears. When the Utility Menu appears:
Select Disk Utility from the Utility Menu and click on Continue button.
When Disk Utility loads select the volume (indented entry, usually Macintosh HD) from the Device list.
Click on the Erase icon in Disk Utility's main window. A panel will drop down.
Set the Format type to Mac OS Extended (Journaled.)
Click on the Apply button, then wait for the Done button to activate and click on it.
Quit Disk Utility and return to the Utility Menu.
Select Reinstall OS X and click on the Continue button.

If you have no luck then try:

Clean Install of El Capitan or Later on a Clean Disk

Restart the computer. Immediately after the chime hold down the Command-Option-Rkeys until a globe appears.
The Utility Menu will appear in from 5-20 minutes. Be patient.
Select Disk Utility and click on the Continue button.
When Disk Utility loads select the drive (usually, the out-dented entry) from the side list.
Click on the Erase tab in Disk Utility's main window. A panel will drop down.
Set the partition scheme to GUID.
Set the Format type to Mac OS Extended (Journaled.)
Click on the Apply button, then click on the Done button when it activates.
Quit Disk Utility and return to the Utility Menu.
Select Reinstall OS X and click on the Continue button.

This should install the version of OS X that was pre-installed when the computer was new. Check that your computer is compatible with Network Recovery: Computers that can be upgraded to use OS X Internet Recovery

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Answer 2

Kappy

Level 10

361,741 points

Nov 16, 2017 12:51 PM in response to Nitekillerz

Use another computer or try doing a clean Erases and Install again. If you still cannot succeed, then you should make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple.

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Answer 3

Nitekillerz Author

Level 1

8 points

Nov 15, 2017 8:34 PM in response to Kappy

I've tried both options. The first one the utility menu never opens. The internet recovery after choosing the Wi-Fi and waiting for it to finish, it just reboots into the same thing. Apple screen goes half way then white screen indefinitely.

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