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can someone help, i can't do anything in appstore it keeps asking about payment verification

i was bought an in-game purchase in vainglory. i use Virtual Card Number to buy them, but it seems apple debt it a week after i make the purchase so the VCN is not valid anymore, and because of that i can't do anything in appstore it keeps asking payment verification. i already bought an itunes gift card so i can pay it, but it seems nothing happen.

Posted on Nov 15, 2017 9:01 PM

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Question marked as Best reply

Posted on Nov 17, 2017 3:42 AM

Hi


Follow the instructions here:


If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store - Apple Sup…


If you still need help, then contact iTunes Support:

Contact - Official Apple Support


I'm afraid that no-one here can assist you directly. This is a user-based technical support community - you are not talking to Apple here.

5 replies
Question marked as Best reply

Nov 17, 2017 3:42 AM in response to ghozibahri

Hi


Follow the instructions here:


If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store - Apple Sup…


If you still need help, then contact iTunes Support:

Contact - Official Apple Support


I'm afraid that no-one here can assist you directly. This is a user-based technical support community - you are not talking to Apple here.

can someone help, i can't do anything in appstore it keeps asking about payment verification

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