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If you forgot the answers to your Apple ID security questions

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Question: I don't know why Apple says " we don't have sufficient to reset your security questions "

I don't know why Apple says " we don't have sufficient to reset your security questions "

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Nov 16, 2017 5:18 PM in response to sadraplus In response to sadraplus

Hi sadraplus,

Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues restoring your security questions for your Apple ID. I understand the need to have access to your account and I will like to help you.

In this specific case, we'd like to refer you to one of our support advisors in order to look into further options regarding the security of your account.

To reach them directly please visit the following link:

Contact Apple Support

Have a great day!

Nov 16, 2017 5:18 PM

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Question: I don't know why Apple says " we don't have sufficient to reset your security questions "