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Question: Messages Font Issue

I'm experiencing an issue with Messages on my Mac Book Pro (Retina, 15-inch, Early 2013) 10.12.6 and iPhone 6 iOS 11.1.1 where the letter "I" is always replaced with "A (and some symbol with horizontal bars)" on incoming messages. See image below, which should say "I know!"

User uploaded file

Does anyone know how to fix this?

MacBook Pro (Retina, 15-inch, Early 2013), macOS Sierra (10.12.6)

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Question: Messages Font Issue