How will the payment for my new iPhone be completed and when will i recieve it?

I ordered an iPhone X the day it got available, and it was supposed to be delivered between the 13. and the 20. of November. Now it’s the 16. of November and the payment still hasn’t been completed. I have received two emails that said that the payment didn’t get through, an because I didn’t have enough money in my account tomake the purchase. Bhave now, I’ve had for a couple of days, but the order is still just pending and the payment hasn’t gone through. When can I expect the payment to go through and when will I then recieve my iPhon

e? Thanks in advance.

Sander.