How do I recover messges that have disappeared on their own?

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Level 1

4 points

How do I recover messges that have disappeared on their own?

I have an iPhone 6 and I sent message earlier to another iPhone and my message started showing up out of order and now I went back to the conversation and half of my messages from then have disappeared. I currently am using iOS 11.1 and this is not okay. Please if there’s any way help me. I would hate to have to request the conversation resent to me, and I need it for work. Thank you. From the picture i circled 1 and 4 bc those messages completely disappeared. One sent from myself the other sent from my partner.

Posted on Nov 16, 2017 12:13 AM

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Answer 1

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anonyme4321

Level 6

17,239 points

Nov 16, 2017 12:27 AM in response to clarissaj

The only way to recover missing messages would be to Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

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Answer 2

MrBill3

Level 10

103,552 points

Nov 16, 2017 10:41 AM in response to clarissaj

clarissaj,

anonyme4321 is correct, the only way to recover deleted message is to restore from a backup.

However, you should also check Settings > Messages > MESSAGE HISTORY - Keep Messages. Adjust the time if necessary.

Also you should check your local storage on your phone. Are you out of storage? Go to Settings > General > iPhone Storage. You should have at least 10% free.

Good luck.

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