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Question: videos app won't start on ipad mini

When I tried to open the videos app on my ipad mini, all I got was a white blank screen and then the screen closes.

I have tried uninstalling and reinstalling the videos app and I am running the latest iOS 11.1.1.


I have also tried powering down and restarting the ipad mini.

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Answer:

I'm afraid the only fix would be to Restore your iPhone, iPad, or iPod to factory settings - Apple Support

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Nov 16, 2017 12:37 PM in response to anonyme4321 In response to anonyme4321

Thanks for your reply. I think my problem is quite different to what you described. I did not get a black screen. Instead I am getting a white blank screen. Then the app will just close by itself after a few seconds.


I have no issue using the videos app on my iPhone, iPad or iPad Pro. Just my iPad mini. Videos used to work fine in the past on my iPad mini.

Nov 16, 2017 12:37 PM

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Question: videos app won't start on ipad mini