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If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch

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Question: iPhone update last night wont come back on

iPhone 7 tried to update last night wont turn on now? Tried to update on ITunes no luck?

iPhone 4, Windows Vista

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Nov 16, 2017 2:06 AM in response to gssbuick In response to gssbuick

What are you seeing on the phone's screen ?


If it's blank have you tried a soft-reset/reboot ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the ‘slide to power off’), after which the Apple logo should appear and it should boot back up.


If it's telling you to connect to your computer's iTunes, as per the page that you posted from, what happens when you connect it ? Does your computer's iTunes recognise the phone ?

Nov 16, 2017 2:06 AM

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Question: iPhone update last night wont come back on